About

Cancellation Policy

WHEN YOU BOOK YOUR APPOINTMENT YOU ARE AGREEING TO ALL TERMS AND POLICIES. DEPOSITS : DEPOSIT/RETAINERS ARE (NON REFUNDABLE) & ARE REQUIRED FOR YOU TO MAKE AN APPOINTMENT. DEPOSITS SECURE YOUR APPOINTMENT TIME. DEPOSITS ARE NON REFUNDABLE ! IF YOU CANCEL OR RESCHEDULE LESS THEN 24 HOURS BEFORE YOUR SCHEDULED APPOINTMENT TIME YOU FORFEIT YOUR DEPOSIT. CANCELATIONS/ RESCHEDULING (NO CALL /NO SHOW) : ALL CANCELATIONS OR RESCHEDULES MUST BE WITHIN 24 HOURS BEFORE YOUR SCHEDULED APPOINTMENT. IF YOU MOVE YOUR APPT TO ANOTHER DAY WHILE WITHIN THE ALLOWED TIME YOUR DEPOSIT MAY BE MOVED TO THAT DAY. IF YOU DO NOT CONTACT ME VIA TEXT. INSTAGRAM MESSAGE OR CANCEL THROUGH THE BOOKING APP WITHIN 24 HOURS THAT'S IS A NO CALL/NO SHOW). IF YOU (NCNS) YOU FORFEIT YOUR DEPOSIT, AND YOUR CARD ON FILE WILL BE CHARGED 50% OF YOUR SERVICE. IF YOU (NCNS) YOU WILL BE RESTRICTED & MUST PAY 100% OF YOUR SER VICE (NON REFUNDABLE) FOR ANY FURTHER BOOKINGS TO BE SEEN PRIOR TO YOUR APPT TIME FOR 6 MONTHS PROBATIONARY PERIOD . WHEN YOU NONS THAT IS DISRESPECTING MY TIME. JUST COMMUNICATE WITH ME IS ALL I ASK. WE VALUE YOUR TIME & ASK YOU HONOR OURS ASWELL. LATE POLICY / GRACE PERIOD: PLEASE TEXT ME. DIRECT MESSAGE ME ON IG IF YOU ARE RUNNING BEHIND ON TIME. I UNDERSTAND LIFE ELEMENTS OUT OF OUR CONTROL HAPPEN. BUT PLEASE BE MINDFUL AND RESPECT MY TIME SO THAT I CAN SERVICE EVERYONE EQUALLY AND STAY ON TIME. YOU MAY BE 6 MINUTES LATE. IF YOU ARE NOT IN THE SUITE BY THOSE 6 MINUTES THEN YOU ARE SUBJECT TO RESCHEDULING OR A CANCELLED APPOINTMENT. IF I CAN FIT YOU IN, PERFECT. IF I CANNOT FIT YOU IN. WE WILL HAVE TO RESCHEDULE & YOU FORFEIT YOUR NON REFUNDABLE DEPOSIT FOR THAT APPT TIME. UNFORTUNATELY IN THE EVENT OF A REQUIRED RESCHEDULE YOU WILL HAVE TO PUT A NEW DEPOSIT FOR A NEW APPT. WE VALUE YOUR TIME & ASK YOU HONOR OURS ASWELL PLEASE PLAN AHEAD FOR TRAFFIC WEATHER. WORK. & KIDS. APPOINTMENT DAY REMINDERS : NO EXTRA GUESTS OR CHILDREN ALLOWED IN THE WAX ROOM. NO VLOGGING OR RECORDING DEVICES PERMITTED IN SUITE WITH OUT PRIOR PERMISSION HOWEVER IF YOU WOULD LIKE TO FILM YOUR SER VICE FOR PERSONAL USE (TIK TOK.IG.VLOGGING). PLEASE SEND ME A MESSAGE AND WE CAN WORK FROM THERE. IF YOU ARE (MINOR) 17 AN UNDER YOU MUST HAVE A PARENT/ GUARDIAN WITH YOU TO GIVE CONSENT FOR YOUR SERVICE. PARENT MUST BE IN WAX SUITE OR IN LOBBY FOR THE DURATION OF YOUR APPOINTMENT. IF YOU SHOW UP EARLY TO YOUR APPOINTMENT. YOU MAY WAIT IN THE SUITE WAITING AREA. IF YOU BRING CHILDREN UNDER THE AGE OF 10 WITH YOU TO YOUR APPT THEY MUST HAVE SUPER VISION IN THE LOBBY. UNDER NO CIRCUMSTANCE CAN CHILDREN BE UNSUPERVISED IN LOBBY. •IF DEPOSIT IS DUE YOU HAVE 48 HOURS TO MAKE THE PAYMENT AND IF PAYMENT IS NOT PAID CARD ON FILE WILL BE CHARGED AND CANCELATION FEE WILL BE APPLIED IF CARD IS DECLINED AND DEPOSIT DUE YOU WILL NOT BE ABLE TO BOOK ANY FURTHER APPTS UNTIL IT IS PAID •